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Privacy Policy
Last Updated: May 5, 2026
Introduction
StreamAct ("we," "us," or "our") operates the StreamAct white-label streaming platform (the "Platform") at streamact.bugfinder.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, including our website, web applications, mobile applications for iOS and Android, Smart TV applications, and related services (collectively, the "Services").
StreamAct ("we," "us," or "our") operates the StreamAct white label streaming platform (the "Platform") at streamact.bugfinder.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, including our website, web applications, mobile applications for iOS and Android, Smart TV applications, and related services (collectively, the "Services").
This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection laws.By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please do not use our Services.
Information We Collect
1. Account Information
When you register for an account on our Platform, you must provide certain information, which may include: Full name, Email address (used for account authentication and communications), Password (encrypted and securely stored), Phone number (for verification and security purposes), Profile picture (optional), Billing address, Country and Region
2. Payment Information
To process payments on our Platform, we don't collect: Card type (Visa, Mastercard, etc.), Last 4 digits of payment card, Card expiration date, Transaction date and amount, Billing address.
Content You Submit
As a streaming platform, we don't collect any content you upload to our Platform, including: Videos (uploaded or live-streamed), Audio content, Text (titles, descriptions, subtitles), Photographs and artwork, Metadata (upload date, duration, resolution, tags).
2. User Activity Information
We automatically collect information about your interactions with our Platform: IP address, Browser type and version, Operating system, Device identifiers, Device type (mobile, desktop, Smart TV), Location data (country, region based on IP), Pages visited and time spent, Videos watched and playback behavior, Search queries, Referring/exit URLs.
3. Communications Data
If you contact us or engage with our support services, we may collect: Support tickets and correspondence, Feedback and survey responses, Chat history, Files shared during support interactions
4. Third-Party Login Information
If you sign in using a third-party service (e.g., Google, Envato), you authorize us to collect account information from those platforms, which may include your name, email, and profile picture.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
To provide, maintain, and improve our streaming platform, including UI/UX design, bug fixing, and regular update.
Payment Processing
To process transactions, billing, and subscription payments through secure payment Processor.
Personalization
To customize your experience, recommend content, and remember your preferences.
Communications
To send important updates, service announcements, and respond to your inquiries.
Account Management
To create and manage your account, process registrations, and provide customer support.
Security & Fraud Prevention
To detect and prevent fraud, unauthorized access, and ensure platform security.
Analytics & Improvements
To analyze usage patterns, improve features, and develop new services.
Legal Compliance
To comply with applicable laws, respond to legal requests, and enforce our Terms of Service
Information Sharing
1. We Don't Sell Your Data
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
2. We May Share Information In The Following Circumstances:
Service Providers:
We share data with trusted third-party service providers who help us operate our Platform, including:Payment processors (Stripe, PayPal, etc.), Cloud storage providers (AWS, Google Cloud, Vimeo), Content delivery networks (CDNs), Email service providers, Analytics services, Customer support tools
Legal Requirements:
We may disclose your information if required by law or in good faith if we believe such action is necessary to: Comply with legal obligations, Respond to court orders or legal processes, Protect our rights, privacy, safety, or property, Prevent illegal activities or fraud, Respond to emergencies involving safety concerns.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
With Your Consent:
We may share your information with third parties when you explicitly consent to such sharing.
3. Platform Owner Data (For White Label Clients)
If you use StreamAct as a white label platform to serve your own customers:
- You are responsible for having a privacy policy that governs your collection of your customers' data
- You control the data of your end-users
- We process your customers' data only to provide the platform services to you
Cookies & Tracking Technologies
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our Platform. They help us recognize your browser and remember your preferences.
2. Managing Cookies
You can control or disable cookies through your browser settings. However, some features of our Platform may not work properly without cookies.
Browser Settings
Most browsers allow you to:
- View and delete existing cookies
- Block cookies from all or certain websites
- Block third-party cookies
- Clear all cookies when you close the browser
3. Analytics & Tracking Technologies
We may use third-party analytics services to collect and analyze usage data. These services may include:
- Google Analytics
- Yandex Metrica
- Custom analytics solutions
These services use cookies and similar technologies to collect information about how you use our Platform.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
Account Data
Retained while your account is active. After account deletion, data is removed within 30 days.
Uploaded Content
Videos and content are deleted within 30 days of account deletion or content removal request.
Transaction Records
Financial records are retained for tax, accounting, and legal compliance purposes (up to 7 years).
Activity Logs
Technical logs are retained for security and troubleshooting purposes (up to 90 days).
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.
Encryption
All data transmitted to and from our Platform is encrypted using SSL/TLS protocols.
Password Security
Passwords are hashed and encrypted before storage. We never store plaintext passwords.
Secure Infrastructure
Our servers are hosted with industry-leading cloud providers with robust security measures.
Access Controls
Strict access controls limit who can access personal data within our organization.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access
Request a copy of the personal information we hold about you.
Rectification
Request correction of inaccurate or incomplete personal information.
Erasure
Request deletion of your personal information (subject to legal requirements).
Erasure
Request deletion of your personal information (subject to legal requirements).
Objection
Object to certain processing activities, such as direct marketing.
Restrict Processing
Request limitation of processing under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please:
- Log into your account and use the Settings page to manage your information
- Contact us at hello@bugfinder.net
- Submit a support ticket through our Platform
We will respond to your request within 30 days.
GDPR Rights (EEA Users)
If you are located in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
CCPA Rights (California Residents)
California residents have the right to know what information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.
Children's Privacy
Our Platform is not intended for children under the age of 16 (or the age of majority in your jurisdiction, whichever is greater).
We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@bugfinder.net
Third-Party Services
Our Platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services.
Third-Party Services We Use
- Third-Party Services We UsePayment Processors: Stripe, PayPal, and other payment gateways
- Video Storage: Vimeo, YouTube, AWS S3, Google Cloud Storage
- Analytics: Google Analytics, Yandex Metrica
- Email Services: SMTP providers for transactional emails
- CDN Providers: Content delivery networks for video streaming
- Social Login: Google, Facebook, Apple (for authentication)
We encourage you to review the privacy policies of any third-party services you interact with.
International Data Transfers
StreamAct is based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries outside of these regions, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework certification
- Other legally approved transfer mechanisms
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
How We'll Notify You
- Post the updated policy on this page with a new "Last Updated" date
- Notify registered users via email of material changes
- Display a prominent notice on our Platform
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please
